• Pumziko Safari Lodge Reservations/Booking Policy

    All provisional reservations and requests are held for 3 days only before we require a 20% non-refundable deposit to confirm the reservation, otherwise the booking will expire and be released from our reservation system. Final payment is due prior to the start of your travel arrangements and Pumziko Safari Lodge must receive payment no later than 8 weeks before your intended travel date. Travel with us is conditional upon full payment of this invoice. Unless it’s within 30 days of your travel date then full payment is due at time of booking. Spa services and other recreational services offered at the lodge can be paid directly at the lodge but must be pre-arranged to guarantee availability.

    Travel Insurance
    It is a pre-requisite for all travelers to undertake full comprehensive travel insurance which includes emergency evacuation cover. Please make sure you keep your personal belongings with you on safari at all times. We cannot accept any responsibility for the misplacement of any articles or theft whilst in our lodge or during your travels. Roads in the bush are rough and bumpy, we occasionally travel “off road” and injuries can occur. Pumziko Safari Lodge, their staff members, associates or agents cannot be held liable for any accidents or any damages! Most places booked for travel are in wild and remote parts of Africa with dangerous wildlife and often harsh terrain; hence you will be exposed to potentially hazardous activities. Pumziko Safari Lodge & its associates, partners and staff will not be held liable for any injury, loss of life or damage whatsoever during and after the travel arrangements.

    Through booking and paying for your stay with Pumziko Safari Lodge, assumes that you agree with the terms and conditions of travel, and thereby waiver indemnity to Pumziko Safari Lodge, its agents, associates and employees.

    Guides, other guests, and other staff may take photographs including those of you on safari. Pumziko Safari Lodge reserves the right to use these images for marketing and legal purposes only. However, you can be assured that the type of photographs shall not be used so as to compromise one’s integrity. As always we remain available to talk to you about any concern or enquiries you have.

    Your Pumziko partners

    Contact Reservations  | or Contact the Managing Director: sherie@pumzikolodge.com